I'm entering my email address and password and still can't get in. Help!

There are two location where you are able to log in. First make sure you are where you want to be.

To register for your own event:

1)      Your event is set up.  Now, you are interested in registering (aka buying a ticket) for your own event.  Go to your link: http://jdrfevents.donordrive.com/event/YOUREVENTNAMEHERE (each link is specific to each event).  Simply click the Buy Ticket, Register, etc. button and it will take you from there.

To edit your event landing page:

2)      Let’s say that you want to edit your event landing page (the webpage everyone sees when they want to donate or participate in your event..  In that case, follow this link:  http://jdrfevents.donordrive.com/admin and enter your email address you provided when regsitering and password: teamjdrf.  You can then go in, select events from up top, and then your event will appear.  If you click “Edit” off on the right-hand side, you will then be able to edit the content of your page, add photos/images, etc.

My URL is too long. I'm afraid none of my donors will type in all of those characters to donate to my event. Is there another option?

The matter of the URL being too hard to remember is an easy fix. Tell them to go to www.jdrf.org/teamjdrf. Click "Find your event". Select the state your event will be held in, and go into the menu of events, select your event, then register/donate.

The designated URL is handy for inserting as a link in mailings, etc--but no need to use it every time!

How do I raise the money?

Raising money is easy! We find that a viral letter writing campaign has been the most successful and Team JDRF provides you with the tools necessary. We have some great "How To" documents, as well as some tips and tools that can help in your efforts.

Can we sign up as a team?

Yes! Teams consist of one team captain and as many team members as you would like to include (even just two members can make a team), who are working together toward a common goal. In addition to each team member having access to their own personal fundraising page, teams will have a customizable team page. The team page will include information about the team's joint fundraising efforts, overall fundraising goal, and links to all team members' personal pages. All funds raised by individual team members and any donations made to the group will go toward the team's overall fundraising total.

Who acknowledges my contributors?

Every online donation will receive an automated email acknowledgment that can be used for tax purposes. For offline donations of $250 or more, JDRF will send an acknowledgment in the mail. It is also a good idea to send your own personal thank-you to anyone who responds to your request for support. Share photos or updates on your progress to make contributors feel part of your efforts. When you log on to your Team JDRF account, you will be able to see a list of donors who have contributed to your efforts.

Where do I send my donations?

Checks should be made payable to JDRF. All offline donations should be turned in at your local event to your local event organizer. Local Event Organizers: please send your offline donations in the form of checks in fhe Fed Ex envelope mailed to you shortly after your event has gone "live."

What if a check is made out to me, not to The JDRF?

If a supporter makes the check payable to you, simply endorse the check with your signature and "Payable to JDRF".

What should I do with cash donations?

It’s never safe to mail cash. Have cash donors transfer the cash into a cashier's check or personal check.

What is a matching gift, and how can it help my fundraising efforts?

Many companies offer employees a matching gift benefit that doubles (or in some cases, triples) your gift. By participating in these programs, you and your supporters can significantly increase the impact of their donation.

Contact your human resources or finance department to see if your company has a matching gift program, taking note of any possible restrictions. Fill out the proper forms, and then send your paperwork with donations to your local JDRF chapter, noting your event name and Team JDRF. Remind your donors that their companies may have matching gift programs too.

Can I be reimbursed for my fundraising expenses?

JDRFcannot reimburse you for your fundraising expenses. To keep your expenses down, consider asking local businesses for in-kind donations in exchange for advertising on your flyers, brochures, letters, t-shirts and other event materials.

Because in-kind donations to your event do not directly benefit JDRF we cannot provide tax receipts for these contributions.

Can I use the JDRF logo on my fundraising materials?

Our Team JDRF logo was specifically designed to help members achieve a branded, polished look for their letters, flyers, event programs and other event materials. Team JDRF members may not use the logo of The Juvenile Diabetes Research Foundation.

How can I get JDRF tax documentation to share with a potential donor?

For more information on tax questions please follow this link.

I'm going to run/walk a 5k/marathon in my hometown and it is not affiliated with JDRF. Can I still fundraiser on behalf of JDRF?

Yes, the Team JDRF site is perfect for use in support of other events—in fact, that is one of our most popular uses!  We have had riders, runners, and even people climbing Kilimanjaro and attaching the events to fundraising efforts for JDRF.  Just complete the “Choose your own a thon” registration form with the date and time of the race you are entering, and we will set up your fundraising page! 

How do I run a report to view my donors/participants/ticket buyers, etc.?

To run a report with your participant information, start by going into the event on the administrative side https://jdrfevents.donordrive.com/, Select "Reports" from up top, choose Fiscal Year 2011 from the drop down box, select your event, and then you’ll see a list of reports.  Choose "Guest Registry" and you’ll have the opportunity to save the report or print the report—whatever you choose.

The donation was written to a company who is supporting our event. The donor would like documentation of their donation. What can JDRF do to acknowledge this donation?

If the check is made out directly to JDRF, we will provide a letter of acknowledgement per IRS regulations and thank the donor (this is automatically done for any donations of $250 or more, unless requested for a donation under $250.)

If the check is made out to , JDRF may provide a letter of acknowledgement stating that is a supporter of JDRF, a tax exempt charity and that their donation was in support of (or to underwrite expenses) ______event with proceeds going to JDRF.  At that point, it is up to the company or donor to file for a tax deduction if they wish to do so.